Dear Big Company
Most large companies have lost their ability to innovate and moved to a model of delivering small performance improvements quarter by quarter. Employees are often under a lot of pressure and busy with day-to-day activities that the help of freelancers is called in to supplement hands, brains, and most importantly distraction-free creativity.
As a freelancer, I try to accommodate the constraints of my big clients as best as I can. Reprioritise other clients, maybe work a few hours on the weekend now and then, trying to deliver the best work possible. Being flexible when some designs are considered “too creative”. Working with my direct contact points usually works great.
Then comes the accounting department. The electronic invoice of my highly efficient and transparent billing system gets printed out on paper, send across to a central pan-European payment processing centre, where a clerk discovers an error (info that probably sat in the body of the email or on page 2 of a PFD that did not get printed), marks the error and mails it back in regular mail from a European capital to Tel Aviv. I provide explanation by email, which get printed out, send to the processing centre, and goes back to me by mail.
Freelancers are consider suppliers, not employees, and get the supplier treatment. You did not get that PO number right, hah, hah, perfect excuse to postpone payment to you. Got you! We expect you to be flexible and human to meet that deadline, we on the other hand can be as flexible as a brick wall.





