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Category McKinsey

·Keynote

The 2-line slide heading

In some presentations, I use a template with a 2-line slide title, giving me more screen real estate to spell the key message of a chart. The format is very similar to exhibits I drew at McKinsey, where the message of the slide was written in a paragraph that could span 2-3 lines of text in point 12 font above the chart headline.

When to experiment with this format? Smaller audiences, lots of complicated data charts, chart messages with nuances that are hard to capture in a newspaper-style article heading.

Oh, and when you use the longer headlines, there is not reason to re-write that same sentence in a big bubble or box on the right of the chart.

·Investor presentation

Consultants cannot pitch

The other day I was asked to provide input on a pitch deck prepared by a respected consulting firm. The idea was the result of a consulting project, the results of which for document in a hefty, detailed, and structured document that everyone agrees was great for reading background material, but not really right for presenting/pitching. The team took the first step by cutting down the number slides (not changing them) in an executive summary presentation.

My advice for consultants who want to pitch: start from scratch and design a completely new presentation specifically aimed at selling, pitching, fundraising and leave the big data Bible as back up.

What goes usually wrong in executive summary decks that are created by chopping slides out of a master pack? Some examples.

  • The team has probably been working for months on the project and as a result, they see the discussion of the problem as totally trivial and cut down a lot on the charts that adress the issue, most of them probably generated early on in the project, or even during the project definition phase. The consultants forget that to the outsider who hears about the issues for the first time, it is not that trivial. On the contrary, it is often easier to pitch the problem, than to pitch the solution.
  • The problem section usually involves data, and consulting data charts are loaded with facts and figures and tables. Most consultants actually violate one of the cardinal rules of one message per slide. Go back to your drawing board and pick one statistic/trend that is really crucial to sell your problem and make a super clean/clear data chart that just shows that, nothing else
  • As we get to the solution the consultant often forget to describe what it actually is. We show histories of how the initiative has been used in other parts of the world, who is involved, but hey: what is it that you actually want to do? To the consultant it is obvious, to the audience not.
  • Describing the initiative or its impact can be done in dry text bullets with low emotional appeal. But why not use pictures? Show the project in action. Profile the people that benefited from it in big page filling images. Create human stories. People relate to this much better than dry data. Yes, I want to help this girl in the picture!
  • Consultants are always shy, and hesitant to take a strong position. (Yes, you could take option B but it has these disadvantages and it depends on this scenario C panning out that way). As a result, it is actually unclear what is expected from the audience: contribute this amount of money to do X, Y, and Z. Get over your shyness, and spell it out the call of action bluntly.
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·Keynote

Skip the methodology

As a management consultant (or a scientist) you had to crack a very difficult issue: what approach to take to solve a particular problem or get to some insight. Once the approach was nailed, the rest of the work was relatively easy (sweat work rather than think work).

It is tempting to use this thought process as a structure of your presentation. Here is the problem, here is the theory behind it, here is our methodology, here is the data analysis, and finally, here is the conclusion. Most scientific papers are structured this way and kids get taught this approach in school/university.

This works if your audience also consists of management consultants and scientists. In most other cases, just talk about the problem you tried to solve (the actual one, not the approach issue) and then go straight to the conclusion and results.

·Keynote

The consulting presentation

As a former management consultant, I can say it: consultants make very poor presentations. But what about these fancy looking documents full of graphs (exhibits as they are called)? Well, they are decks meant for reading, not for presenting to a live audience.

And as documents intended for reading, they are pretty good. Consultants have replaced a word processor with a slide design program, which adds more writing freedom:

  • It is easier to add data charts and data tables
  • It is easier to add structure to a text (frameworks in consulting speak)
  • It is easier to group edit a document that consists of 1-page-1-topic that can be shuffled

Still, consulting reports meant for reading can be designed better: cutting jargon and using simpler language (synchronising key performance indicators across behaviour segments takes up a lot of space and does not mean much to the layman), and think better when to use data charts (often one single data point gets put down in one single column chart with one single column).

Now, this document is great for people who have been deeply involved in the project (consultants on the team, team members from the client). To win over the hearts of people who will see the recommendations for the first time, a whole new presentation needs to be designed from scratch. And unfortunately, most consulting firms do not make this final step.

·Data visualization

Waterfall chart with negatives

My post about

how to create a McKinsey-style waterfall chart

is one of the most read on this blog. The method I showed breaks down when there are many negative numbers involved. The solution is a manual one, sketch your waterfall on a piece of paper, fill in all the numbers, and fiddle with colours until you get it right. Remove the automated data labels and put text boxes with the values instead. See the example below.

·Keynote

Out with the action verbs

At McKinsey, I was told to write my documents with action verbs: create strategy, draft business plan, begin execution, monitor progress. It is the correct way to write things, but space on a slide is scarce. More and more, I find myself violating the rule and writing the absolute minimum amount of words to get the idea across, every increase in font size is a plus.

·Keynote

The tiny legend

Many consulting charts feature a tiny legend in the top-right corner that explains what the shading in the bar chart means (for example “Have no access to clean drinking water”). Often that is the whole point of the chart and that legend deserve to be made a bit more visible.

·Delivery

1996 presentation training

In the bottom of my office drawer I just found a small card with personalised suggestions for better presenting that I had to fill out after a communication training at McKinsey all the way back in 1996. All the usual things are there: stance, eye contact, etc.

But one things stands out and is so 1996/McKinsey: “Introduce the slide before putting it up” (remember we were still in the time of the overhead projector). McKinsey slides were incredibly busy and filled with data, so plopping that overhead sheet on the projector without warning would overwhelm the audience.

Instead, we had to introduce the message of the slide, show it, talk people through the various elements of the slide (what is on the axes, what the line means, etc. etc.), and maybe repeat the key point one more time.

Now 16 years later, my approach has completely changed. When you put up a slide, it should be completely self explanatory, cutting out unnecessary clutter and spreading out content of multiple slides if needed.

·McKinsey

So what?

The first day of your career at McKinsey, you learned about the concept of “So what?”. It meant asking yourself what the real point of a chart full with analysis was, and writing that down as the title.

A so what should be meaningful, and not simply stating a fact for example instead of “We are making a loss in France”, maybe it should read: “It is time to leave the French market”

Once you established what the so what of the chart is, you could then go on an cut down any facts, data, or analysis that was not essential to make the point.

If you identified the key messages correctly you would be able to understand a document by just reading the headlines, the content of the slides just backs up what the title says.

A useful day-one concept, I still use it pretty much every day.

·McKinsey

Strategy deck <> pitch deck

The other day a client showed me a pitch deck that a management consulting firm had prepared for them. Having been a consultant myself, I recognized it immediately: structured, organized, logical, dense. Great to solve a problem and/or convince an analytical audience with lots of facts.

Not good enough to make the sale: a good sales presentations needs to touch both the heart and the mind. Consulting presentations touch the latter, not the first.

Instead, put the consulting deck aside and start from scratch. What is the story you would like to tell? Sketch visuals without borrowing / Frankensteining / recycling charts from the consulting presentation.