Blog post

Chart make-over example, sorry Skype

May 4, 2009 · by Jan Schultink
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I am preparing a speech and needed a case example for a chart make over. Sorry to be picking on Skype again… A great color scheme plus a chart I discussed before. I have nothing against Skype, this is just for educational purposes.

Here is a list of changes:

The idea is to make the data as calm as possible. Also note that through consistent use of corporate colors there is no need for additional “house style” graphical elements on the pace. You can see from a mile’s distance that this is a Skype chart.

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9 comments

Conrad2009-05-18 18:33:00
After thinking about this a few times, it only now became clear to me what the common phrase is that the first slide has the potential to communicate . . .
"The sky's the limit"
This is a powerful message that seems compatible with the graph (whether or not it is realistic).
On some level I got this message (see above posts) but only now am I able to reproduce this phrase.
Above someone notes the image could also suggest that revenue must come down like the end of the rainbow. That is a clever response but I doubt it works the same way psychologically. I expect most English speakers are familiar with the phrase "the sky is the limit." And we have all noted rainbows high in the horizon. Who has seen them crash to the ground?
Conrad2009-05-18 01:41:00
Clearly, these slides evoke different opinions and from a technical point of view, the consensus is that the second slide is better. It would be interesting to do a focus group of ordinary people and see how they react to the two slides.

There are three things that advantage the first slide (which I admit looks cheesy) in my opinion:
1. Short, bold title that is consistent with the graphic - Revenue Growth. Incidentally, it does seem like pretty impressive growth, doesn't it?
2. Background graphics, that to me at least, psychologically convey positive images compatible with the slide title
3. Chart with 0 axis that depicts striking growth. The thin bars, 3D effects, and $0 reference point all suggest more striking growth to me than the revised graph with wide bars, no axis, and no effects.

I don't think I would ever make a slide like the original but I'm just noting my contrary opinion because I think it is worth acknowledging that even a technically deficient slide might communicate its point better than a slide preferred by online viz data experts.

I plead ignorance to how the 3D effect on this slide makes it more confusing. Like the revised chart, it is the height of the bars that tells the story. Would the slide appear more jumbled to a dyslexic reader? Would the 3D effect be more of a problem than the small text?

I don't think the original slide is pretty. But for at least two people in the world, it seems to tell the story of Skype's revenue growth more powerfully than the revised slide.
Conrad2009-05-18 18:22:00
Jan -

Good point. While stretching the chart makes it more attractive, it simultaneously undermines visual emphasis on the dramatic growth. You win on style. Maybe Skype wins on emphasizing their story. Seems like a third alternative could combine your style with some of the psychologically influential elements of the original slide. I have just enough free time to make these posts but not enough to redesign the slides.
Simon - presentations training in the UK2009-05-11 07:46:00
Conrad - don't forget that the three-D effect you refer to also make the slide MUCH harder to read for people (such as me) with a visual/interpretational issue. Dyslexia and so on is relatively common and if you present slides lie the original you run the risk of alientating and confusing a significant proportion of your audience, even if other people 'like' it.

The point isn't to make the slide pretty - it's to get the information over.

S
Jan Schultink2009-05-18 03:19:00
One thing that makes the growth in the second chart look smaller is the fact that I stretched the chart over the full length of the slide. Squeezing it back will make the growth look more impressive.
Naomi B. Robbins2009-05-20 17:28:53
Conrad said: "I plead ignorance to how the 3D effect on this slide makes it more confusing. Like the revised chart, it is the height of the bars that tells the story."

A problem with 3D charts is that the reader doesn't know what represents the heights of the bars. There is an interesting discussion of these charts on
Jan Schultink2009-05-06 20:51:00
@Conrad. Funny. I used this make-over today in a presentation and also here I got the feedback: "I like the original one better"
Conrad2009-05-06 19:56:00
When I looked at the first slide, what jumped out at me was a pattern of dramatic revenue growth that the slide implied would continue to climb into the clouds, that Skype soars above competition like a plane, that like a rainbow, positive, hopeful feeling should be associated with Skype. The 3D shadows in the original slide all point toward the clouds.

While from a stylistic point of view, your changes are improvements, I wonder whether the original slide might nonetheless be more effective on a psychological level for conveying optimism about the company.
Michael Schwartz2009-05-10 16:00:00
Jan,

No question in my mind that your makeover is better.

It's cleaner and the information is much easier to access/understand.

Michael Schwartz
Business Power