SlideMagic Blog

They are an indication of what is missing in your presentation. They come in 2 types:

• Easy ones. You think something is so blatantly obvious that you saved some slides by taking it out. Apparently your audience disagrees.

• Hard ones. If everyone brings up this question, and you know it is one of the weaker point of your story, you might as well address things, since even if you had a meeting where the question was not asked for a change, it is highly likely that the audience did still have it.

Read your audience carefully. Does the same person ask the same sort of question again after she said that she understood a previous answer you gave? Does the person say she understands, but her eyes tell a different story

Client “I don’t want to talk about this, because it reminds people of [X] which failed. Let’s call that differently because there was that research project 10 years ago that did not work. Hmmm, let’s not put that on page 3”.

Me “But your technology solves all these problems from the past right?”

Client “Yes”

Me “And in meetings, where do you end up talking about all the time”

Client “People confusing me with technologies from the past”

Sometimes it is just better to take things head on and stop avoiding the big elephant that is sitting in the room but nobody wants to bring up in a conversation.

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Most business or scientific concepts come in a lot of flavors and variations. The objectively correct way to explain the concept to someone is to sketch the overall framework of possible permutations, then start filling them out one by one. This is what academic literature does, or a manual with a comprehensive index section.

To a cold audience with no understanding what so ever on the subject, starting with a layout of all the options is either frightening or confusing (probably both). Instead pick one model/option (don’t let the audience choose), and take here through the whole thing. Then - and only if necessary - add more variations and options.

In most cases, the audience is not interested in a comprehensive representation of whatever field you are working in, she is pondering whether to buy your product or invest in your company. University-style lectures will not get you there.

In order to design a good presentation, you need to understand things one level deeper than what you are actually going to share in your slides. If you are the inventor of the product, or the university teacher of the subject, that is no issue. When you are a junior executive, management consultant or a professional presentation designer, it is not obvious.

The most obvious issue of knowing your slides but nothing more are questions. They will be difficult to answer. In management consulting firms, knowledge documents are shared internally and used freely across the entire firm. Modified versions of slides end up in all kinds of decks and are often presented outside of their original context. A few questions from the audience can undermine the credibility of the entire deck.

As a presentation designer, going one level deeper allows you to think about the story you want to tell from scratch. Often the expert has left out bits of the story that are obvious to her, but crucial for a cold audience to understand the full picture. Or, the expert goes on and on about facts and details which are not important. If your knowledge is not broader than the 20 minutes of content covered in your deck, you cannot choose what to include or not.

Clients are often surprised that I insist on trying the product demo, understanding the mechanism of action of a new drug, or dig into the financial model line by line. It is also the reason that I think presentation designers cannot charge by the slide, since there is a big fixed cost component to understanding a new story, independent of the slide count of your presentation.

Or maybe: “they understood it”. When you don’t get questions about a certain issue in your presentation does not mean that you should pull that part of the story. It is most likely that the audience understands your point and is ready to move on.

If it works, then there is no reason to spend a lot of time/slides on something. But leaving that part of the story out, creates a deck with only your contentious issues left without the glue that stitches everything together.

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Back in the 1990s at McKinsey, a very senior Director told me that while the Firm does high quality work across the board, in ever project there is usually one insight, one piece of analysis, one original idea, just one, that stands out and makes all the difference. And that one insight is enough to break a deadlock where the client or other consulting firms could not solve the problem.

In sales and investor pitches that is pretty much the same. Yes, smart phone use is growing, yes the team consists of a bunch of very smart people, yes security is a major concern of enterprises. People have seen it before. But that one unusual combination of technologies, or that completely new approach to a problem that is interesting.

Show why it is so tricky to solve. Show the solution. Show why it is so clever.

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The presentation needs to “transplant” your idea in the head of your investors or customers. They need to understand what the idea, and then be excited enough about it to buy or invest.

Paying a professional presentation designer to do your slide deck is not a guarantee to succeed. I see many presentations that might not be top notch, but which look professional enough and are clear enough to convey the idea. In those cases I am honest and say that the startup’s funds might be better spent elsewhere.

Remember: investors might not like you, investors might not like the idea, investors might not like the market segment, investments might not believe that it will work, there are thousands of potential reasons for “no”, and misunderstanding the story and/or the visual quality of the slides is just one of them.

Most business presentations present conclusions. You did a ton of analysis, and now you take people through the data and their implications, often using the same slides the team used to get to those conclusions. “Look, here is what we did!”

Now, take it one step further, and tell what needs to happen next and why pretty much in the same way as you would talk to someone informally at the water cooler. What needs to happen, and why. Make slides that support exactly that, and attach the “look, here is what we did!” pack as appendix to that document.

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Here is a story flow that I end up using often for investor pitches of my clients:

• Good idea
  • Once, there was a situation
  • Something changes/changed
  • This creates an opportunity/problem
  • It’s not easy to solve it
  • Enter [company]
  • It’s clever
  • It’s different from the competition and alternatives
• Good business
  • Market: lots of (potential) users
  • Market: lots of dollars
  • Profitable: Unit economics work, company economics work (when company reaches scale)
• Good startup business
  • Product/feature pipeline is doable
  • Sales & marketing strategy is doable
• Good company
  • Team knows what they are doing
  • Traction shows that things are gaining momentum
• Good deal (often not covered in a presentation)
  • Board configuration
  • Deal terms

Some people naturally sound convincing. They have charisma, they find it easy to tell their story, they are confident, they can wing the presentation, they say that they consider themselves good presenters. They sound convincing, but do they convince?

Many of the people who fall in this category are not very good at reading body language. Maybe the buyer or investor on the other side of the table is (slightly) introvert and does not push back that much. Maybe if the same type of question comes back for the third time (after 2x the same sort of answer), the answer was not very clear. Maybe there is a difference between a great meeting with great energy, and a decision to buy/invest.

As a presentation designer, I have built up another type of self confidence: not being ashamed to ask again if something is not clear, even if it is the fifth time. If I don’t get it, the presentation I am going to design will also not get there. Investors and buyers won’t be as patient as presentation designers

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