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Rant: iStockPhoto stealth price increases

January 8, 2009 · by Jan Schultink
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The site iStockPhoto is a great source for stock photography (got the image below there). They have increased prices significantly. I remember being able to buy images at $1. Then 1 credit did not equal to $1 anymore. Then, higher DPI images cost a bit more. Since a few days ago, a regular “medium” image cost 6 credits (a lot more than $6).

OK, rant over. Reading back, I am actually most upset by point 1: stealth increases. iStockPhoto is a great site but it should pursue a more straightforward and transparent pricing policy towards its customers. It is a shame that the price increases might kill some creativity in the process.

Images

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11 comments

Anonymous2010-01-28 23:02:46
I agree that it's unfair for iStockphoto to devalue credits right out from under us. They're supposedly good for one year when purchased in bulk, but what good is that when the photo you used to buy for one credit now costs an incredible 20 credits? Thanks, everybody, for suggesting alternative stock sites. I'll check them out.
Anonymous2010-01-23 15:56:04
It has been several months since I last logged in to my i$tock photo account. At first I was confused when I saw some of the images with such high credit costs associated with them. Thought it was a typo... Then saw that was the case across the board... I was a happy / steady customer of iStockphoto however they've changed to i$stockphoto in my mind and I'll take my business elsewhere!
Kirsty2009-01-20 09:32:00
I'm an iStock subscriber and we were NOT given any advance notice of the price change. I was gob-smacked when I saw the latest price increase. I looked on the website and couldn't find any notice about it.

My subscription comes up for renewal later this year and what cost me £1500 last year will now cost me £2800+ to renew.

I object to purchasing credits that are devalued during my subscription period. I also dislike the way iStock is run for contributors over customers - particularly the congratulatory way contributors slap each other on the back every time there's a price increase. Newsflash guys - customers read your forum posts.

Trouble is, grouse all we want, what's the alternative to iStock?
Kwika2010-01-10 17:35:55
I started lately using istockphoto, I am really pissed off at their pricing policy. When I bought my credits they were worth approximately $1 for a small photo, now they lost 50% of their value without a single notification. They lost a customer with their greed.
Anonymous2009-01-09 19:55:00
I find Shutterstock to be a better source of royalty free stock images, personally. At least they don't have a weird credit system.
Shonkyboy2010-01-14 09:53:11
Im infuriated by this - i have now advised all my customers to boycott iStock and anyone that has anything to do with Getty Images (Spit!).
I will NOT be using them ever again
Anonymous2009-01-09 15:34:00
iStockphoto always gives, at the very least, one month notice on their front page when there will be a price increase.
green_dudes2009-04-08 09:55:00
There are also other stock agencies. So anybody can find the one which suits him the most. If you need a lot of pictures, why not try Shutterstock? 25 images a day for 1 year for £1529. If you don't need that many you could try Fotolia, Dreamstime, etc. I personally look for public domain pictures first (publicdomainpictures.net, pdphoto.org, etc.) and then if I don't find a suitable one I go for microstock.
Andrew Cooper2010-02-15 13:45:47
I've used istock photo from time to time in the past, but they are much too expensive now. Interesting idea, ramping up your prices during a slowdown - I wonder how it's working out for them.
Jan Schultink2009-01-09 15:41:00
OK, maybe I should have counted to 10.

It's a great site, I wish they just picked a price level and stuck to it for a longer time.
Jan Schultink2009-01-10 11:50:00
Interesting, I will check it out.